Category Archives: HCS


HCS – Outsourced Housekeeping

OUR SERVICES

Hotel Cleaning Services

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OUTSOURCED HOUSEKEEPING

Our housekeeping services are tailor-made to a business’ specific requirements, with the provision of highly trained individuals who provide an outstanding level of customer care.

Asian Chinese Housekeeping manager or assistant controlling or checking the room or suit of a hotel with a checklist on tidiness

Our Values

Quality is at the heart of our work, with our employees always approaching tasks with a professional and proactive attitude. We supply staff to work in high quality roles in hotels across the UK.

 

With decades of collective experience to our name, our mission is to train employees to the highest of standards, allowing our clients to always reap the benefits. From consistently early attendance ahead of schedule, to Omni-approved uniforms at all times, our outsourced housekeeping teams go above and beyond the call of duty.

 

Our Staff

We carry out detailed and thorough reference checks, in addition to comprehensive staff training and development. We seek to obtain client feedback, which not only enables us to maintain high standards but also helps us improve our processes for future partnerships. The long-lasting relationships we build with our clients are all enhanced by the honesty and transparency of our service provision.

 

As an industry leader in our sector we understand the importance of engaging high quality and enthusiastic individuals who will help move an organisation forward and we remain committed to recruiting and developing people who share our common, shared values.

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HCS – Linen Management

OUR SERVICES

Hotel Cleaning Services

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Linen Management

Omni have developed a Linen Tracking Tool which is widely used in our fully outsourced contracts to monitor and control this critical cost centre.

Close up of nice towels on white bed sheet with red pillow

Using efficient and easy to navigate, user friendly technology, we pride ourselves in offering solutions which are fit for purpose.

 

Our Staff

Our attention is always in the detail, and we emphasise this through thorough staff training for all jobs, at every stage.

All of our teams are proficient in health and hygiene standards, providing spotless, professionally cleaned linen and laundry, time and time again.


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HCS – Guest Room Services

OUR SERVICES

Hotel Cleaning Services

Previous Service

Guest Room Services

The majority of what we do is servicing hotel guest rooms where we are expected to exceed industry quality levels of service by providing a first class standard of housekeeping with meticulous attention to detail in each and every guest room.

Delicious breakfast with fresh fruits, orange juice, pastry, pancakes and coffee served for two

Our Services

A dedicated team of high calibre housekeeping professionals, provide guest room services that encompass, but are not limited to, the following:

 

  • Bedroom maintenance including the provision of clean linen, pillows, bedding, and blankets.
  • Bathroom upkeep including cleaning of the basin/shower/bath and, where applicable, replenishment of toiletries, towels, glassware, slippers, etc.
  • Checking and cleaning in-room entertainment including TV, DVD, radio, and music systems.
  • Maintenance Reporting of faulty in­ room equipment, furniture or fittings.
  • Ensuring that the guest rooms smell clean and fresh.

 

Our Values

With our core values of quality in mind, our conscientious and sustained collation of feedback and prompt issue rectification means that we can continue in our high standards of excellent guest room servicing. Beyond these crucial factors, continuous improvement starts at the beginning of every team member’s time with us, and extends well beyond their initial induction. From detailed demonstrations of work practices, group and individual training sessions, to class-­based workshops and seminars, we are confident in our ability to both identify and provide what our team members need in order to progress further in their careers.

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Omni Facilities Management starts partnership with Free2Learn

Omni Facilities Management starts partnership with Free2Learn

Omni Facilities Management Ltd is pleased to announce a partnership with Free2Learn promoting a career in housekeeping to young people. “There are career opportunities in the housekeeping industry that people are not aware of, especially in the world of outsourced service solutions. Working with Free2Learn allows us to make these opportunities available to talented people” says Edward Murray, CEO of Omni Facilities Management.

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Omni Facilities Management sponsor of Student Learning and Development Forum

Omni Facilities Management sponsor of Student Learning and Development Forum

Omni Facilities Management Ltd is pleased to be the sponsor of the 9th Student Learning and Development Forum organised by the Institute of Hospitality London Branch. Monica Or, Founder of Star Quality Hospitality Consultancy, highlights “As Chairman for the Institute of Hospitality London Branch, I am delighted to be running our 9th Annual Student Learning and Development Forum which brings together hospitality students and industry employers. This event gives an opportunity for students across the UK to meet and learn from the experiences of our industry employers. This year’s theme is “How to become a Hospitality Entrepreneur”. I would like to extend our thanks to Omni Facilities Management for sponsoring this event.”

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University of West London guest lectures

University of West London guest lectures

Omni Facilities management is pleased to announce a series of guest lectures to students of the University of West London in November 2014. “Usually students think of housekeeping as ‘making beds’, however in the context of outsourced housekeeping services it is way more interesting than that!” says Christoph Hoffmann, Omni’s Quality Assurance Manager, who will run the guest lectures on performance measures in housekeeping. In his lectures to first, second and final year students studying Hotel Accommodation Operations, Hotel Accommodation Management, International Human Resources Management, Strategic Facilities Management, Rooms Management, Strategic Financial Management and Human Resources Management, he will talk about how Key Performance Indicators are used to understand work processes better, change employee behaviour and drive quality and performance.

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From Classroom to Boardroom

From Classroom to Boardroom

Omni Facilities management is pleased to announce that we are joining the ‘From Classroom to Boardroom’ event organised by the Institute of Hospitality, Sheffield Hallam University and Leeds Becket University.  The event will take place on 22.10.2014 in the Albert Room, Leeds Townhall.  The eventful day will start with an opening session facilitated by Peter Ducker, CEO of the Institute of Hospitality, students then will have the opportunity to meet industry representatives to engage in conversations about careers in the hospitality industry.

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Omni Announces New Contract at Crowne Plaza London Ealing

Omni Announces New Contract at Ramada Plaza Belfast

Omni Celebrates the Grand Opening of pentahotel Birmingham

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