Introduction from the Chairman

We are committed to continually improving our practices to combat slavery and human trafficking.

Modern slavery is the illegal exploitation of people for personal or commercial gain, often in horrendous conditions which the victim cannot escape. Businesses have a key part to play in the effort to tackle this crime and protect vulnerable workers from exploitation and is an area we take extremely seriously, being aware of the possibility of our services being abused by traffickers.

We implement stringent procedures in relation to the hiring of employees and temporary staff, as well as where we employ the services of third party organisations, in order to alert us of any signs of modern slavery.

Below we set out the steps we take to ensure there is no slavery or human trafficking occurring within our organisation or its supply chains.

Organisation’s structure

We are a leading provider of bespoke outsourced services to over 200 hotels across the UK, Singapore and South Africa. Employing over 4,500 people, Omni provides Housekeeping, Recruitment, Property and Software Services to some of the world’s most prestigious global hotel brands.

Our ultimate parent company is Omni Facilities Management Limited (“Omni FM”). Omni FM has its head office in the UK.

The Group has a global annual turnover of  £51,129,211.00 to end of June 2018.

The Group consists of Omni Recruitment Services Limited, GIG App Limited, Omni Hotels LLP, Crossed Hands Limited, Omni Software Limited, Omni China UK Limited, Omni South Africa Limited.

Our business

Our business is organised into six key business units:

Our supply chains

Our supply chains include, but are not limited to, sourcing temporary staff for our clients, as well as for our own direct hospitality services.  We expect our suppliers and potential suppliers to aim for high ethical standards and to operate in an ethical, legally-compliant and professional manner by adhering to our Supplier Code of Conduct. We also expect our suppliers to promote similar standards in their own supply chain.

Our policies on slavery and human trafficking

We are committed to ensuring that there is no modern slavery or human trafficking in our supply chains or in any part of our business. Our Anti-slavery Policy reflects our commitment to acting ethically and with integrity in all our business relationships and to implementing and enforcing effective systems and controls to ensure slavery and human trafficking is not taking place anywhere in our supply chains.

Due diligence processes for slavery and human trafficking

As part of our initiative to identify and mitigate risk we conduct a high level of due diligence on our recruitment procedures and supply chain network to ensure compliance with all legislative and regulatory requirements.

We have in place systems to:

Supplier adherence to our values

We have zero tolerance to slavery and human trafficking. To ensure all those in our supply chain and contractors comply with our values we continue to monitor the supply chain by conducting regular levels of due diligence.

We have a compliance team, which consists of involvement from the following departments:


To ensure a high level of understanding of the risks of modern slavery and human trafficking in our supply chains and our business, we shall continue to provide training to our staff.

Further steps

We shall continue to review the effectiveness of the steps we have taken to ensure that here is no slavery or human trafficking in our supply chains.

This statement is made pursuant to section 54(1) of the Modern Slavery Act 2015 and constitutes our slavery and human trafficking statement for the financial year ending June 2018.

Riaz Ladha, Chairman

Omni Facilities Management Limited

Omni Group FM logo

Our business is built on four simple principles:

Value, Quality, Reliability, and Transparency.


With more than 5,000 employees and

servicing over 8,000,000 rooms each year.


Our experienced management teams have

extensive knowledge and expertise.