Business leaders are constantly in search of innovative strategies to achieve success. They face numerous challenges, from meeting diverse working requirements to navigating digital transformations and economic uncertainties. However, amidst these complexities, one truth remains constant – investing in employees' continuous training and learning is the key to success.
Learning and Development (L&D) is the backbone of the Facility Management (FM) industry. Without the proper and latest facility management training, deploying staff at any unit can be hazardous and detrimental to the organisation's and your client's overall functioning and success.
One standard challenge the FM industry often encounters regarding training is the misconception that it is solely meant for new employees. Unfortunately, this mindset leads to the neglect of continuous job training, which is equally crucial for the growth and success of both individuals and the organisation. By implementing a robust L&D program, employees and FM organisations can deliver value and optimise productivity in this ever-changing landscape.
According to KPMG research, training benefits both the company and the people it serves by helping to boost employee productivity and organisational effectiveness, 86% of executives find that frequent learning programs are effective in improving and increasing employee productivity.
It is imperative to break the misconception that L&D follows a one-size-fits-all approach. The truth is that L&D should be considered as an ongoing journey rather than a static process. Forward-thinking FM organisations fully comprehend the vast scope of their profession and recognise the need to provide comprehensive training programs that assist employees in enhancing their productivity levels. By doing so, employees become valuable assets to the organisation, driving efficiency and effectiveness and ultimately contributing to the organisation's overall success.
FM organisations must prioritise implementing an L&D strategy that places human beings at the centre. This approach is crucial in ensuring employees have the necessary knowledge, skills, and aptitudes to meet current requirements and adapt to future challenges. By incorporating a human-centred L&D approach, FM organisations can create an environment that fosters continuous learning and growth. This includes adopting effective learning practices such as personalised training modules, interactive workshops, and mentoring programs. These initiatives empower employees by providing tailored development opportunities that address their unique needs and aspirations.
Identifying individual strengths and areas for improvement through talent profiling is crucial. By understanding these profiles, FM organisations can strategically align their L&D programs to maximise employee potential and enhance overall organisational performance. An essential aspect of a human-centred L&D approach is scalability. As the FM industry evolves rapidly, employees must be prepared to adapt accordingly. A well-designed L&D program should have provisions for upskilling or reskilling employees as required by organisational needs or industry demands. This ensures that individuals remain agile and capable of meeting evolving challenges head-on.
To gauge the effectiveness of the L&D program, it is essential to measure and evaluate its impact against both organisational objectives and industry standards. Regular assessments help identify areas of improvement while celebrating successes along the way.
A well-structured L&D strategy is a priority for FM companies. Not only does it provide multiple benefits, but it also has far-reaching impacts that can positively transform the entire organisation. By implementing a strategic L&D approach, FM organisations can build a competitive employee talent pool, foster a learning culture that maximises employee productivity, and gain an accurate understanding of skills and proficiency gaps across the organisation.
FM companies must reevaluate their L&D programs to enhance employees' productivity and foster a more compelling synergy between the workforce and the organisation. Emphasising this crucial aspect of L&D will benefit individual employees and contribute to the organisation's overall success. By bridging the gap through practical L&D initiatives, FM organisations can propel themselves towards new heights and drive the industry forward.